Privacy Policy

Last Updated: June 2026

At Solenova, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. Privacy policies are generally expected to disclose what information is collected, how it is used, and how users can exercise their rights.

1. Information We Collect

When you use our website, we may collect:

Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment information
Order history

Automatically Collected Information

IP address
Browser type
Device information
Pages visited
Date and time of visits
Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional communications when permitted by law or with your consent

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

Remember your preferences
Analyze website traffic
Measure advertising performance
Improve user experience

You may disable cookies through your browser settings, though some website features may not function properly.

4. Third-Party Services

We may share information with trusted third parties that help operate our business, including:

Payment processors
Shipping providers
Website hosting services
Analytics providers
Advertising platforms such as Meta and Google

These providers receive only the information necessary to perform their services.

5. Payment Security

Payments are processed through secure third-party payment providers. Solenova does not store complete payment card information on its servers.

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Provide customer support
Meet legal, tax, accounting, and regulatory requirements
Resolve disputes and enforce agreements

7. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent where applicable
Object to certain processing activities

To exercise these rights, contact us using the information below.

9. Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. International Transfers

Your information may be processed or stored in countries outside your province, state, or country. When this occurs, we take reasonable measures to protect your information in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:
Website: solenova.net
By using our website, you agree to the terms of this Privacy Policy.

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